Walking on your tile roof.
Now, here's a topic that could fill a whole chapter. I've been doing this for over 12 years now and as far as I know, anyone that you hire to clean your roof MUST walk on your roof. Unless they use a crane, a bucket lift or they have wings, they have no other choice when it comes to cleaning around gables, vent pipes, ridges, valleys and along second story walls.
Sure, I could stand on a ladder and spray from the edge if you don't mind streaks and dirty spots left behind. And to ease your mind, I could even throw in some horror stories about how it could cost you thousands of dollars in broken tiles if someone ever did step up there! In fact, that would make it easier for me! I'd have my money and I'd be gone. But that's not how I operate. Heck, I'm pretty sure I have OCD when it comes to my business! I HAVE to see what it looks like after I finish cleaning up there, otherwise I can't sleep!
*And, unlike most other contractors, I DO stop and talk to other roof cleaning contractors to see what they are doing and the quality of their work. I have met some that claim that they can clean roofs without walking on them, but in reality, they don't like being called out on this because then they have to use so much chemical to get those high areas that it dramatically increases the chances of browning out and killing your plants and landscaping.
I even had one customer that hired a licensed "general contractor" to clean her roof because she thought she would be getting a superior job due to his "qualifications". He quoted her $2,000 to clean the tile roof on her 4,000 square foot home. What did he do? He went out and hired 3 other guys and rented the equipment to clean her roof!! Now, think about this: as a homeowner, she has now increased her liability threefold - when she could have had me at onefold. Now, she had THREE guys walking around up there. Then he came back out a few days later to repair her broken tiles at $10 each!!!! He "told" her that she had 40 broken tiles, but no pictures to back it up. (Makes me wonder how many were broken during the cleaning process.)
It is true that you do indeed need to know how to walk on tile roofs if you are going to be up there. And that is where experience comes in. We are professionals at what we do and we have nothing but happy customers to show for it. Sure, you could pay more for less, but why would you?
So, in summary, here are a few questions that you should ask your roof cleaning company. Such as:
1) Are they insured?
2) How long have they been cleaning roofs?
3) What is their process?
4) Do they offer a warranty?
5) How much chemical will they use to clean your roof?
6) Do they give Angies List discounts or package discounts for cleaning other parts of your home?
7) Can they clean other parts of your home to match your clean roof without using harsh acids, chemicals or high pressure?
One customer of mine with an 8,000 square foot roof had two other roof cleaning companies bid on his roof. They quoted him:
1) $1500 and $2200 minimum
2) No discounts
3) They would use over 800 gallons of chemical of which, 80% would end up in the ground.
4) Someone else would have to come in to clean the pool cage, deck and house for an additional cost.
5) And finally, the contractor didn't even show up.
I cleaned that roof for $895 and only used 110 gallons of chemical (good for the environment!) and because he let ME clean the rest of his home, he received a 10% package price discount on everything.
He then came to my site here and joined Angies List on our "Testimonials Page", so he recieved an additional 5% off. Now, this may not seem like much, but that extra 5% off saved him an additional $100 off this job. That measly $100 savings paid for his membership for the next two years!
On average, we are usually booked about two weeks ahead (as of 11/15/10, we are booked 4 to 6 weeks out - sorry), so if you have a deadline because of an HOA letter, then call us (813-448-9349) today while it is still on your mind and Andrea will get you on the schedule before someone else takes your spot! THEN you simply have to let your HOA know that you are now scheduled to have your roof cleaned. *That is really what they want - to know that you have the intention of doing the work. Thank you for visiting our site and we look forward to hearing from you!